Privacy & Cookie Policy

Last Updated: August 6, 2024

Estrella at Broadmoor Apartments ("we," "us," or "our") respects your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications. By using our website or providing your information, you consent to this policy.

If you have questions, contact us at admin@towermultifamily.com.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information You Provide:

• Name
• Email address
• Phone number
• Mailing address
• Message or inquiry details

Automatically Collected Information:

• Device and browser details
• IP address and approximate location
• Website usage and page interactions
• Cookies and similar technologies (see Section 4)

We do not knowingly collect data from children under 18 and do not process sensitive personal information.

2. How We Use Your Information

We process your information to:

• Respond to inquiries and provide customer support
• Process applications, service requests, and communications
• Improve website functionality and performance
• Monitor site traffic and marketing effectiveness
• Comply with legal requirements and security measures

We do not sell your personal information.

3. When We Share Information

We may share personal information in the following circumstances:

• Service Providers: Trusted vendors assisting with website hosting, analytics, or communications
• Legal or Safety Needs: If required by law or to prevent fraud or security threats
• Business Transactions: In the event of a merger or property sale

4. Cookies & Tracking Technologies

Our website uses cookies to improve functionality and personalize your experience. Cookies help us:

• Keep the website secure and functional
• Measure traffic and visitor behavior (e.g., Google Analytics)
• Provide relevant advertising via platforms like Google and Facebook

You can disable cookies through your browser settings. Please note that some site features may not function properly without cookies.

5. SMS/Text Messaging Opt-In

If you choose to opt-in to text communications, we may send messages related to:

• Leasing updates or inquiries
• Tour confirmations
• Maintenance and service notifications
• Resident updates and community information

You may opt out at any time by replying STOP to any message. Message and data rates may apply.

6. Data Retention & Security

• We retain your information only as long as needed to fulfill the purposes outlined above, unless law requires a longer period.
• We implement reasonable security measures to protect your data, but no system can be guaranteed 100% secure.

7. Your Privacy Rights

Depending on your state, you may have the right to:

• Access, update, or delete your personal information
• Opt out of marketing or targeted advertising
• Request details on how your data is used

To exercise these rights, contact admin@towermultifamily.com.

8. Updates to This Policy

We may update this Privacy & Cookie Policy to reflect changes in practices or legal requirements. Updates will be posted with a new "Last Updated" date.

9. Contact Us

Terms of Service

Last Updated: August 6, 2024

Welcome to the Estrella at Broadmoor Apartments website. These Terms of Service ("Terms") govern your use of our website and any communications or services offered through it. By accessing or using this website, you agree to these Terms.

1. Use of Website

This website is provided for informational purposes to help prospective and current residents learn about Estrella at Broadmoor Apartments, submit inquiries, schedule tours, and access community information. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the site.

2. No Guarantee of Availability or Pricing

Information on this website, including unit availability, floor plans, pricing, and amenities, is subject to change without notice and is not a binding offer to lease. All leasing terms are governed exclusively by a signed lease agreement.

3. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Estrella at Broadmoor Apartments or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without prior written permission.

4. Third-Party Links

Our website may contain links to third-party websites (such as payment portals, social media, or review platforms). We are not responsible for the content, privacy practices, or terms of any third-party sites.

5. Communications & SMS/Text Messaging

By submitting your contact information or opting in to text communications, you consent to be contacted by phone, email, or SMS regarding leasing updates, tour confirmations, maintenance notifications, and community information. You may opt out of text messages at any time by replying STOP. Message and data rates may apply. See our Privacy & Cookie Policy above for more details.

6. Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Estrella at Broadmoor Apartments and its affiliates, owners, and management company shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website.

8. Changes to These Terms

We may update these Terms of Service at any time to reflect changes in our practices or applicable law. Updates will be posted with a new "Last Updated" date. Continued use of the website constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

10. Contact Us